According to research, the abandonment rates on mobile devices is 84% and 72% on desktop devices. Understanding and addressing this issue can give your ecommerce site a competitive advantage! Here are 6 strategies to improve your online shopping cart abandonment rate, while focusing on the mobile user experience.

The Payment Card Industry Data Security Standard (PCI DSS) provides a comprehensive framework to safeguard sensitive information and maintain customer trust.  In this Compliance Checklist, we present an outline of the essential requirements for businesses to meet PCI DSS standards.

This blog aims to delve into proactive approaches for educating CBD customers and ensuring the prosperity of your business while raising awareness about the true potential of your CBD and Hemp products.

With the increasing frequency and sophistication of cyber-attacks, safeguarding customer payment information has become a critical concern. A breach not only jeopardizes customer trust but can also lead to legal consequences and financial losses. PCI Compliance serves as a shield, assuring customers that their data is handled responsibly and securely.

CBD/Hemp business owners have the unique opportunity to be pioneers in education. By arming consumers with knowledge, dispelling myths, and fostering understanding, you not only enhance your business’s credibility but also contribute to the growth of the entire industry.

In business, customer loyalty is pure gold. It’s the secret sauce that not only keeps your existing customers coming back for more but also turns them into brand advocates who sing your praises to anyone who will listen. By creating a Customer Loyalty Program you can create and nurture this loyalty more effectively. We’ll walk you through the benefits, the steps to create one, and how to promote it.

The most successful businesses recognize that exceptional customer service is the foundation, but an unforgettable customer experience is the true differentiator. By blending the right balance of proactive engagement, personalized interactions, and consistently outstanding service, you can create lasting customer loyalty and set your brand apart in today’s competitive market.

Referrals are one of the most effective ways to expand your business and increase your customer base. Referrals not only bring in potential clients who are already predisposed to trust your services but also build a strong network of advocates for your business. In this blog post, we’ll explore actionable steps, integration into existing processes, and five effective ways to ask for referrals that make it super easy for your customers.

It is crucial for companies to respond to negative reviews promptly and professionally. In this blog post, we will explore how to respond to negative online reviews, why it is important, and why companies shouldn’t only respond to positive reviews.

I was recently contacted by the owner of a CBD eCommerce business. He had been using Square for payment processing since he opened his business and suddenly was told his account was going to be shut down.  He needed a new payment processor ASAP to keep his business up and running!