Category: Articles

PCI DSS Compliance Checklist

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The Payment Card Industry Data Security Standard (PCI DSS) provides a comprehensive framework to safeguard sensitive information and maintain customer trust.  In this Compliance Checklist, we present an outline of the essential requirements for businesses to meet PCI DSS standards.






November 28th, 2023

14 Ways to Educate your CBD Customers

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In the growing realm of CBD/Hemp/Cannabis seed businesses, education isn’t merely a tool—it forms the bedrock for nurturing understanding clarifying misconceptions. As passionate proponents of the industry, owners possess the ability to enlighten consumers and redefine the discourse about their offerings.  We share 14 ways you can educate consumers about your products.







November 16th, 2023
PCI DSS Compliance

Securing Transactions: Your Guide to PCI DSS Compliance

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PCI Compliance isn’t merely a regulatory requirement; it’s a commitment to safeguarding customer trust and ensuring the integrity of payment transactions. Businesses that prioritize PCI Compliance demonstrate their dedication to data security and customer privacy, establishing a strong foundation for sustainable growth and reputation.







November 7th, 2023

Closing the Knowledge Gap: Empowering CBD/Hemp Consumers

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CBD/Hemp business owners have the unique opportunity to be pioneers in education. By arming consumers with knowledge, dispelling myths, and fostering understanding, you not only enhance your business’s credibility but also contribute to the growth of the entire industry.







October 22nd, 2023
Customer Loyalty Program

Crafting a Customer Loyalty Program: A Business Owner’s Guide

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In the world of business, customer loyalty is pure gold. It’s the secret sauce that not only keeps your existing customers coming back for more but also turns them into brand advocates who sing your praises to anyone who will listen. By creating a Customer Loyalty Program you can create and nurture this loyalty more effectively. We’ll walk you through the benefits, the steps to create one, and how to promote it.







October 13th, 2023
Customer Experience

Customer Service vs. Customer Experience: How to Excel in Both

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The most successful businesses recognize that exceptional customer service is the foundation, but an unforgettable customer experience is the true differentiator. By blending the right balance of proactive engagement, personalized interactions, and consistently outstanding service, you can create lasting customer loyalty and set your brand apart in today’s competitive market.







October 2nd, 2023
The Art of Asking for Referrals

Unlocking Growth: The Art of Asking for Referrals

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Referrals are one of the most effective ways to expand your business and increase your customer base.  A great way to achieve this is by asking for referrals from your existing satisfied customers. Referrals not only bring in potential clients who are already predisposed to trust your services but also build a strong network of advocates for your business. So, how can you master the art of asking for referrals? In this blog post, we’ll explore actionable steps, integration into existing processes, and five effective ways to ask for referrals that make it super easy for your customers.








September 25th, 2023
Negative Reviews

How to Respond to Negative Reviews for your Business

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It is crucial for companies to respond to negative reviews promptly and professionally. In this blog post, we will explore how to respond to negative online reviews, why it is important, and why companies shouldn’t only respond to positive reviews.
August 18th, 2023
payment processor shutdown

How I Helped Save a CBD eCommerce Business from Payment Processor Shut Down

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No business owner wants to be surprised by suddenly having their merchant account suspended or shut down.  And having funds withheld can cripple a business.

Here at VMS we help keep you processing payments!



August 8th, 2023
more ecommerce customers

6 Ways to get more eCommerce Customers

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It can be tough to secure a steady stream of customers for your online business. To support your success, we‘ve gathered 6 successful techniques for increasing your customer base and raising your online sales. Implementing these strategies may help you to overcome the daily challenge of getting more eCommerce customers.

July 26th, 2023