John joined the Valmar Merchant Services Customer Success team in July 2023. He brings extensive leadership experience in a variety of customer centric roles.
As a Customer Success Manager, John is a strategic and supportive partner for our clients, aiding their success at every stage. He helps clients maximize the value of their partnership with VMS, supporting both short-term needs and long-term business goals. By consistently engaging with clients to improve their experience and serving as a client advocate, John can communicate the Voice of the Customer within the VMS organization.