Our Mission

Valmar Merchant Services was formed in 2011 by a group of serial entrepreneurs in the Fin-tech space. Like many merchants out there, the members experienced the frustrations that came along with payment processing and knew that they were not alone in the struggle. Poor customer service, lack of reporting to substantiate transactions, and a lack of up-front, honest pricing were all too common. This built-up frustration resulted in the formation of a company that has been experiencing consistent growth year over year since inception with the primary contributing factor being our mission.

From the start, Valmar Merchant Services’ mission and purpose has been to provide a payment processing solution with transparent pricing and exceptional customer service for merchants large and small. Through this mission, we continue to differentiate ourselves from our competition.

Transparent Pricing

When it comes to pricing, there are several common questions we all ask ourselves.

  • What exactly am I paying for?
  • What benefit is the service providing me?
  • Am I paying too much?

Sadly, these questions go unanswered by most businesses out there. At Valmar Merchant Services, we believe any good business relationship starts with fair and honest pricing. No confusing payment tiers or endless hidden fees. Just easy to understand, straight forward pricing.

Real-Time Reporting & Analytics

You can access your designated portal 24/7/365 to get real time batch and transaction activity. The portal is straight forward and simple to navigate. Trust us, your accounting team will thank you!

Unsurpassed Customer Service

We have all been there, you engage with a service provider and communication is great during the sales process only to find that once you sign the agreement, that great communication becomes subpar at best. We know this is frustrating and that shared experience is one of the main reasons Valmar Merchant Services exists in the first place. Great communication is the backbone of any great relationship and with payment processing, it should be no different. That is why from day one, you will be assigned an account manager that will help guide you through the setup process and will continue to be a main point of contact throughout the relationship.

Seamless Integration

Our experts have completed thousands of integrations over the years and are now a well-oiled machine. We will work with your team to ensure that the integration is smooth and seamless from start to finish! No down time, no business disruption, leaving you and your team to do what you do best!

Tools to mitigate Fraud

Take full control of your payment experience with our robust parameters of fraud filters and monitoring tools and protect your bottom line.